Smart Business Moves

PODS in Practice: Driving Efficiency and Accountability

Tom Stewart and Liz Trotter

Join Tom Stewart and Liz Trotter on this week’s episode of Smart Business Moves as they welcome Matt Ricketts, owner and founder of Better Life Maids. This episode, Matt will be discussing Better Life's POD system, and how it has empowered their technicians with leadership, management, and accountability. PODS are small teams-within-the team that meet weekly and are led by a field supervisor. The POD system was designed to improve communication and culture in a distributed workforce, as well as to increase efficiency by hosting meetings in the field, closer to service locations. Tune in every Wednesday at 5pm ET for new insights with Smart Business Moves!

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